Identity Manager SAP UM driver throws an error during startup

  • 7015983
  • 11-Dec-2014
  • 11-Dec-2014

Environment

NetIQ Identity Manager 4.0
NetIQ Identity Manager 4.5
NetIQ Identity Manager - Remote Loader
NetIQ Identity Manager Driver - SAP User Management

Situation

After upgrading the SAP User Management driver from 3.6.x to 4.0.x the driver does no longer start.

Looking in the remote loader log show that it throws an error:

      <status level="fatal" type="driver-general">
         <description>com/novell/nds/dirxml/driver/util/InputDocument</description>
      </status>

Resolution

The InputDocument class is provided by the CommonDriverShim.jar.

The solution is to copy the CommonDriverShim.jar from a server which is running the same patch level to:

Windows:
<remote loader install>\64bit or 32bit\lib

Linux:
/opt/novell/eDirectory/dirxml/lib/classes

Cause

The error comes from a Java class called InputDocument (package com.novel.nds.dirxml.driver.util), and it provided by the CommonDriverShim.jar.