Analyzer for Identity Manager will not start on Linux

  • 7015951
  • 04-Dec-2014
  • 04-Dec-2014


Analyzer for Identity Manager 4.5


Analyzer 4.5 installed on a Gnome Desktop, install appears successful but when the desktop icon for Analyzer is selected, nothing happens.
To troubleshoot this issue,  check the properties of the icon and it should have the command
Open a terminal session and run this command, there should be more information as to why the application did not start.

There might be an error like
# A fatal error has been detected by the Java Runtime Environment:
#  SIGSEGV (0xb) at pc=0xa656bc26, pid=5803, tid=4138043456
# JRE version: Java(TM) SE Runtime Environment (7.0_65-b17) (build 1.7.0_65-b17)
# Java VM: Java HotSpot(TM) Client VM (24.65-b04 mixed mode linux-x86 )
# Problematic frame:
# C  []  JSD_DebuggerOnForUser+0x35d74

See /opt/netiq/tools/Analyzer/Analyzer/hs_err_pid5803.log for more information



Add the following to the analyzer.ini file


Analyzer then launches successfully.

This issue is documented in product documentation.