Identity Manager Office 365 Driver setting password forces users to change password when they login

  • 7015933
  • 28-Nov-2014
  • 15-Jul-2015


NetIQ Identity Manager 4.0.2
NetIQ Identity Manager Office 365 Driver


When users set their password via Identity Manager Password Management or Self Service Password Reset and the password then is being synchronized to Office 365 (Azur) they will then be asked to change the password on login.


NetIQ have decided to make an exception to the support environments listed in the Documentation, and will support Identity Manager 4.0.2 Engine with Identity Manager 4.5 .net Remote Loader.

The support for this will end when NetIQ release a patch for the Office 356 driver.

The Identity Manager 4.5 Office 365 driver ships with a fix for the above issue; the fix was both in the Driver Shim, and Designer packages.

1) Download the Identity Manager 4.5 installation medium from here.
2) Install the Remote Loader and driver on a supported platform. Office 365 documentation: here.
3) Make sure to update the Designer Packages for the Office 365 driver to the latest versions.
Office 365 Base - or later
Office 365 Default - or later
3) Configure the driver according to documentation
4) Deploy the driver.


Powershell cmdlet Set-MsolUserPassword was prior to the fix being called without "-ForceChangePassword $false"