Sending HTML emails with Graphics fails in IDM

  • 7015922
  • 25-Nov-2014
  • 25-Nov-2014

Environment

NetIQ Identity Manager Engine
NetIQ Identity Manager Engine Functionality

Situation

User wants to send HTML emails with Graphics in them.  In some cases it works, but in other cases it does not work.

Resolution

Problem happens with a non-root install, in a root install it works.  For a non-root install you have to change the "includes" setting for the Notification Templates.
 
Set the system property "com.novell.nds.dirxml.util.mail.templatepath" to contain to complete path of the location of the files.

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