List of SSPR Error Codes

  • Document ID:7015920
  • Creation Date:24-Nov-2014
  • Modified Date:09-Sep-2019
    • Micro Focus Products:
      SecureLogin
      Self Service Password Reset

Environment

Self Service Password Reset
NetIQ SSPR 3.x
NetIQ SSPR 4.x

Situation

List of Error Codes for SSPR


Resolution

A list of SSPR error codes is also included in the SSPR Reference Library.  To find it, open SSPR Configuration Editor and click the "Open reference documentation" (book) icon.  If discrepancies exist, the list in the reference documentation will be more current than the list below.  


Errors

Error Number

Key

Resource Key

Message

4001PASSWORD_MISSING_CONFIRMPassword_MissingConfirmPassword meets requirements, please type confirmation password
4002PASSWORD_MISSINGPassword_MissingPassword missing
4003PASSWORD_DOESNOTMATCHPassword_DoesNotMatchPasswords do not match
4004PASSWORD_PREVIOUSLYUSEDPassword_PreviouslyUsedNew password has been used previously
4005PASSWORD_BADOLDPASSWORDPassword_BadOldPasswordThe old password is not correct
4006PASSWORD_BADPASSWORDPassword_BadPasswordNew password does not meet rule requirements
4007PASSWORD_TOO_SHORTPassword_TooShortNew password is too short
4008PASSWORD_TOO_LONGPassword_TooLongNew password is too long
4009PASSWORD_NOT_ENOUGH_NUMPassword_NotEnoughNumNew password does not have enough numbers
4010PASSWORD_NOT_ENOUGH_ALPHAPassword_NotEnoughAlphaNew password does not have enough letters
4011PASSWORD_NOT_ENOUGH_SPECIALPassword_NotEnoughSpecialNew password does not have enough symbol (non alpha-numeric) characters
4012PASSWORD_NOT_ENOUGH_LOWERPassword_NotEnoughLowerNew password does not have enough lower case letters
4013PASSWORD_NOT_ENOUGH_UPPERPassword_NotEnoughUpperNew password does not have enough upper case letters
4014PASSWORD_NOT_ENOUGH_UNIQUEPassword_NotEnoughUniqueNew password does not have enough unique characters
4015PASSWORD_TOO_MANY_REPEATPassword_TooManyRepeatNew password has too many repeating characters
4016PASSWORD_TOO_MANY_NUMERICPassword_TooManyNumericNew password has too many numbers
4017PASSWORD_TOO_MANY_ALPHAPassword_TooManyAlphaNew password has too many letters
4018PASSWORD_TOO_MANY_LOWERPassword_TooManyLowerNew password has too many lower case letters
4019PASSWORD_TOO_MANY_UPPERPassword_TooManyUpperNew password has too many upper case letters
4020PASSWORD_FIRST_IS_NUMERICPassword_FirstIsNumericThe first character must not be numeric
4021PASSWORD_LAST_IS_NUMERICPassword_LastIsNumericThe last character must not be numeric
4022PASSWORD_FIRST_IS_SPECIALPassword_FirstIsSpecialThe first character must not be a symbol (non alpha-numeric) character
4023PASSWORD_LAST_IS_SPECIALPassword_LastIsSpecialThe last character must not be a symbol (non alpha-numeric) character
4024PASSWORD_TOO_MANY_SPECIALPassword_TooManyNonAlphaSpecialNew password has too many symbol (non alpha-numeric) characters
4025PASSWORD_INVALID_CHARPassword_InvalidCharNew password has an invalid character
4026PASSWORD_REQUIREDMISSINGPassword_RequiredMissingNew password is missing a required character
4027PASSWORD_INWORDLISTPassword_InWordlistNew password is too common
4028PASSWORD_SAMEASOLDPassword_SameAsOldNew password is the same as the current password
4029PASSWORD_SAMEASATTRPassword_SameAsAttrNew password is too obvious
4030PASSWORD_MEETS_RULESPassword_MeetsRulesNew password accepted, please click change password
4031PASSWORD_TOO_MANY_OLD_CHARSPassword_TooManyOldCharsNew password contains too many characters from your old password
4032PASSWORD_HISTORY_FULLPassword_HistoryFullNew password history is full
4033PASSWORD_TOO_SOONPassword_TooSoonNot enough time has passed since last password change
4034PASSWORD_USING_DISALLOWEDPassword_UsingDisallowedValueNew password is using a value that is not allowed
4035PASSWORD_TOO_WEAKPassword_TooWeakPassword is too weak. Try adding more numbers, symbols or mixed case letters.
4036PASSWORD_TOO_MANY_NONALPHAPassword_TooManyNonAlphaNew password has too many non-letter characters
4037PASSWORD_NOT_ENOUGH_NONALPHAPassword_NotEnoughNonAlphaNew password does not have enough non-letter characters
4038PASSWORD_UNKNOWN_VALIDATIONPassword_UnknownValidationNew password does not meet requirements. Please try using a different password.
4039PASSWORD_NEW_PASSWORD_REQUIREDPassword_NewPasswordRequiredA new password is required before you may continue.
4040PASSWORD_EXPIREDPassword_ExpiredThe password is expired.
4041PASSWORD_CUSTOM_ERRORPassword_CustomErrorNew password does not meet rule requirements
4042PASSWORD_NOT_ENOUGH_GROUPSPassword_NotEnoughGroupsNew password does not contain enough different types of characters
4043PASSWORD_TOO_MANY_CONSECUTIVEPassword_TooManyConsecutiveNew password has too many consecutive characters (such as 123456... or abcdef...)
5001ERROR_WRONGPASSWORDError_WrongPasswordThe user name or password is not valid. Please try again.
5002ERROR_INCORRECT_RESPONSEError_WrongResponseOne or more responses are not correct. Please try again.
5003ERROR_USERAUTHENTICATEDError_UserAuthenticatedYou are already authenticated.
5004ERROR_AUTHENTICATION_REQUIREDError_AuthenticationRequiredAuthentication required.
5006ERROR_RESPONSES_NORESPONSESError_Response_NoResponseThe user name is not valid or is not eligible to use this feature
5007ERROR_RESPONSE_WORDLISTError_Response_WordlistThe response for question "%1%" is too commonly used
5008ERROR_RESPONSE_TOO_SHORTError_Response_TooShortThe response for question "%1%" is too short
5009ERROR_RESPONSE_TOO_LONGError_Response_TooLongThe response for question "%1%" is too long
5010ERROR_RESPONSE_DUPLICATEError_Response_DuplicateThe response for question "%1%" can not be the same as another response
5011ERROR_CHALLENGE_DUPLICATEError_Challenge_DuplicateEach question must be unique.
5012ERROR_MISSING_CHALLENGE_TEXTError_Missing_Challenge_TextMissing text for a user supplied question
5013ERROR_MISSING_PARAMETERError_MissingParameterA required parameter is missing.
5015ERROR_INTERNALError_InternalAn error has occurred. If this error occurs repeatedly please contact your help desk.
5016ERROR_CANT_MATCH_USERError_CantMatchUserUnable to find user name. Please try again.
5017ERROR_DIRECTORY_UNAVAILABLEError_DirectoryUnavailableDirectory unavailable. If this error occurs repeatedly please contact your help desk.
5018ERROR_ACTIVATION_VALIDATIONFAILError_ActivationValidationFailedOne or more values are not correct.
5019ERROR_SERVICE_NOT_AVAILABLEError_ServiceNotAvailableService is not enabled.
5020ERROR_USER_MISMATCHError_UserMisMatchAuthentication error, please close your browser.
5021ERROR_ACTIVATE_NO_PERMISSIONError_ActivateUserNoQueryMatchYour user account is not eligible for activation.
5022ERROR_NO_CHALLENGESError_NoChallengesNo challenges have been configured.
5023ERROR_INTRUDER_USERError_UserIntruderMaximum login attempts for your userID have been exceeded. Try again later.
5024ERROR_INTRUDER_ADDRESSError_AddressIntruderMaximum login attempts have been exceeded. Try again later.
5025ERROR_INTRUDER_SESSIONError_SessionIntruderMaximum login attempts for this session have been exceeded. Try again later.
5026ERROR_BAD_SESSION_PASSWORDError_BadSessionPasswordUnable to establish session password.
5027ERROR_UNAUTHORIZEDError_UnauthorizedYou do not have permission to perform the requested action.
5028ERROR_BAD_SESSIONError_BadSessionUnable to establish a session with your browser. Please close your browser and try again.
5029ERROR_MISSING_REQUIRED_RESPONSEError_MissingRequiredResponsePlease type all of the required responses.
5030ERROR_MISSING_RANDOM_RESPONSEError_MissingRandomResponsePlease add an additional random response.
5031ERROR_BAD_CAPTCHA_RESPONSEError_BadCaptchaResponseIncorrect verification code, please try again.
5032ERROR_CAPTCHA_API_ERRORError_CaptchaAPIErrorAn error occurred while validating CAPTCHA response. Please close your browser and try again. If this error occurs repeatedly contact your help desk.
5033ERROR_INVALID_CONFIGError_InvalidConfigThe configuration is invalid or corrupt. Please correct the error, or remove the configuration file.
5034ERROR_INVALID_FORMIDError_InvalidFormIDThe browser session is invalid or has expired. Please try again.
5035ERROR_INCORRECT_REQ_SEQUENCEError_IncorrectRequestSequenceAn out of order page request has been received. Please do not use the browser back button. Please try again.
5036ERROR_TOKEN_MISSING_CONTACTError_TokenMissingContactThere is no contact information available for your account. Please contact your administrator.
5037ERROR_TOKEN_INCORRECTError_TokenIncorrectIncorrect code, please try again.
5038ERROR_BAD_CURRENT_PASSWORDError_BadCurrentPasswordCurrent password is incorrect, please try again.
5039ERROR_CLOSINGError_ClosingThe operation can not complete because the application is shutting down.
5040ERROR_MISSING_GUIDError_Missing_GUIDUnable to locate a GUID for user. Please contact your administrator.
5041ERROR_TOKEN_EXPIREDError_TokenExpiredThe token you have entered is expired and is no longer valid. Please try again.
5042ERROR_MULTI_USERNAMEError_Multi_UsernameMultiple users match the given user name "%1%". Please refine your search.
5043ERROR_ORIG_ADMIN_ONLYError_Orig_Admin_OnlyOnly the original administrator can perform this property
5044ERROR_SECURE_REQUEST_REQUIREDError_SecureRequestRequiredNon-secure (HTTP) connections are not permitted to this system. Please try again using a secure (HTTPS) connection.
5045ERROR_WRITING_RESPONSESError_Writing_ResponsesAn error occurred during the save of your response questions. Please contact your administrator.
5046ERROR_UNLOCK_FAILUREError_Unlock_FailureAn error occurred while unlocking your account. Please contact your administrator.
5047ERROR_UPDATE_ATTRS_FAILUREError_Update_Attrs_FailureAn error occurred while saving your profile information. Please contact your administrator.
5048ERROR_ACTIVATION_FAILUREError_Activation_FailureAn error occurred while activating your account. Please contact your administrator.
5049ERROR_NEW_USER_FAILUREError_NewUser_FailureAn error occurred while creating your new user account. Please contact your administrator.
5050ERROR_ACTIVATIONError_ActivationUnable to activate your account using the information you have provided. Please try again.
5051ERROR_DB_UNAVAILABLEError_DB_UnavailableDatabase Unavailable. If this error occurs repeatedly please contact your help desk.
5052ERROR_LOCALDB_UNAVAILABLEError_LocalDB_UnavailableLocalDB Unavailable. Please contact your administrator.
5053ERROR_APP_UNAVAILABLEError_App_UnavailableThe application is unavailable or is restarting. If this error occurs repeatedly please contact your help desk.
5054ERROR_UNREACHABLE_CLOUD_SERVICEError_UnreachableCloudServiceA remote service was unreachable.
5055ERROR_INVALID_SECURITY_KEYError_InvalidSecurityKeySecurity Key is missing or invalid.
5056ERROR_CLEARING_RESPONSESError_Clearing_ResponsesAn error occurred during the clearing of the response questions. Please contact your administrator.
5057ERROR_SERVICE_UNREACHABLEError_ServiceUnreachableA required service is unavailable. Please try again later.
5058ERROR_CHALLENGE_IN_RESPONSEError_ChallengeInResponseThe response for question "%1%" cannot contain part of the question text.
5059ERROR_CERTIFICATE_ERRORError_CertificateErrorA certificate error has been encountered: %1%.
5060ERROR_SYSLOG_WRITE_ERRORError_SyslogWriteErrorA problem writing to the syslog server has been encountered, error: %1%
5061ERROR_TOO_MANY_THREADSError_TooManyThreadsMaximum thread count limit exceeded, please try again later
5062ERROR_PASSWORD_REQUIREDError_PasswordRequiredA password is required to perform this operation
5063ERROR_SECURITY_VIOLATIONError_SecurityViolationA security violation has occurred. Please try again later.
5064ERROR_TRIAL_VIOLATIONError_TrialViolationTrial limits have been exceeded.
5065ERROR_ACCOUNT_DISABLEDError_AccountDisabledAccount is disabled.
5066ERROR_ACCOUNT_EXPIREDError_AccountExpiredAccount is expired.
5067ERROR_INTRUDER_ATTR_SEARCHError_AttrIntruderMaximum search attempts have been exceeded. Try again later.
5068ERROR_AUDIT_WRITEError_AuditWriteUnable to write audit record.
5069ERROR_INTRUDER_LDAPError_LdapIntruderMaximum login attempts for your userID have been exceeded. Try again later.
5070ERROR_NO_LDAP_CONNECTIONError_NoLdapConnectionA connection to the required directory is not available.
5071ERROR_OAUTH_ERRORError_OAuthErrorAn error using the OAuth authentication protocol has occurred. Please try again later.
5072ERROR_REPORTING_ERRORError_ReportingErrorAn error during report generation occurred
5073ERROR_INTRUDER_TOKEN_DESTError_TokenDestIntruderMaximum attempts have been exceeded. Try again later.
5074ERROR_OTP_RECOVERY_USEDError_OtpRecoveryUsedThe recovery could has been previously used and cannot be used again.
5075ERROR_REDIRECT_ILLEGALError_RedirectIllegalThe requested redirect url is not permitted.
5076ERROR_CRYPT_ERRORError_CryptErrorAn unexpected cryptography error has occurred.
5078ERROR_SMS_SEND_ERRORError_SmsSendErrorUnable to send sms message: %1%
5079ERROR_LDAP_DATA_ERRORError_LdapDataErrorAn LDAP data error has occurred.
5080ERROR_MACRO_PARSE_ERRORError_MacroParseErrorMacro parse error: %1%
5081ERROR_NO_PROFILE_ASSIGNEDError_NoProfileAssignedNo profile is assigned for this operation.
5082ERROR_STARTUP_ERRORError_StartupErrorAn error occurred while starting the application. Check the log files for information.
5083ERROR_ENVIRONMENT_ERRORError_EnvironmentErrorAn error with the application environment has prevented the application from starting.
5084ERROR_APPLICATION_NOT_RUNNINGError_ApplicationNotRunningThis functionality is not available until the application configuration is restricted.
5085ERROR_EMAIL_SEND_FAILUREError_EmailSendFailureError sending email item %1%, error: %2%
5086ERROR_WRITING_OTP_SECRETError_Writing_Otp_SecretAn error occurred during the save of your OTP secret. Please contact your administrator.
5087ERROR_NO_OTP_CONFIGURATIONError_NoOtpConfigurationNo one-time password has been configured.
5088ERROR_INCORRECT_OTP_TOKENError_WrongOtpTokenIncorrect one-time password.
5089ERROR_PASSWORD_ONLY_BADError_PasswordOnlyBadPassword incorrect. Please try again.
5090ERROR_RECOVERY_SEQUENCE_INCOMPLETEError_RecoverySequenceIncompleteA problem occurred during the forgotten password sequence, please try again.
5091ERROR_FILE_TYPE_INCORRECTError_FileTypeIncorrectThe file type is not correct.
5092ERROR_FILE_TOO_LARGEError_FileTooLargeThe file is too large.
5093ERROR_NODE_SERVICE_ERRORError_NodeServiceErrorAn error occurred with the node service: %1%. Check the log files for more information.
5094ERROR_WORDLIST_IMPORT_ERRORError_WordlistImportErrorAn error occurred importing the wordlist: %1%
5095ERROR_PWNOTIFY_SERVICE_ERRORError_PwNotifyServiceErrorAn error occurred while running the password notify service: %1%
5100ERROR_FIELD_REQUIREDError_FieldRequired%1% is required
5101ERROR_FIELD_NOT_A_NUMBERError_FieldNotANumber%1% must be a number
5102ERROR_FIELD_INVALID_EMAILError_FieldInvalidEmail%1% is not a valid email address
5103ERROR_FIELD_TOO_SHORTError_FieldTooShort%1% is too short
5104ERROR_FIELD_TOO_LONGError_FieldTooLong%1% is too long
5105ERROR_FIELD_DUPLICATEError_FieldDuplicate%1% is already used, please use a different value
5106ERROR_FIELD_BAD_CONFIRMError_FieldBadConfirm%1% fields do not match
5107ERROR_FIELD_REGEX_NOMATCHError_FieldRegexNoMatch%1% is not the correct format
5200CONFIG_UPLOAD_SUCCESSError_ConfigUploadSuccessFile uploaded successfully
5201CONFIG_UPLOAD_FAILUREError_ConfigUploadFailureFile failed to upload.
5202CONFIG_SAVE_SUCCESSError_ConfigSaveSuccessConfiguration saved successfully. Application restart has been requested. The application may be unavailable while restarting. If the restart request fails you may need to restart the application server manually.
5203CONFIG_FORMAT_ERRORError_ConfigFormatErrorConfiguration format error: %1%
5204CONFIG_LDAP_FAILUREError_ConfigLdapFailureUnable to connect to LDAP directory server.
5205CONFIG_LDAP_SUCCESSError_ConfigLdapSuccessSuccessfully connected to LDAP directory server
5300ERROR_HTTP_404Error_HTTP_404The page you requested could not be found.
6000ERROR_REMOTE_ERROR_VALUEError_RemoteErrorValueRemote Error: %1%
6001ERROR_TELEMETRY_SEND_ERRORError_TelemetrySendErrorError_TelemetrySendError
7000ERROR_REST_INVOCATION_ERRORError_RestInvocationErrorError_RestInvocationError
7001ERROR_REST_PARAMETER_CONFLICTError_RestParameterConflictError_RestParameterConflict