Endpoint is offline error

  • 7015914
  • 21-Nov-2014
  • 21-Jan-2015

Environment

NetIQ Secure Configuration Manager 5.9.1

Situation

Receiving the error - endpoint is offline when running a SQL security check

Resolution

An sa or equivalent super-user account must be specified for the SQL Server authenticated login account when registering the endpoint. Whether useing a SQL Server or Windows authenticated account, ensure that this account has been added to the sysadmin (System Administrators) role in SQL Server Enterprise Manager.

Cause

The account was not added to the sysadmin role on the SQL Server