Unable To Restore Deleted Mail Items From ConsoleOne/Web Administrator

  • Document ID:7015906
  • Creation Date:18-Nov-2014
  • Modified Date:18-Nov-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2014
Novell GroupWise 2012
Novell GroupWise 8

Situation

Email items not being restored when trying to do so from ConsoleOne/Web Administrator (GroupWise 2014).
Items are able to be restored from the GroupWise Client | File | Open Backup.

Resolution

For GroupWise 2014 in the Web Administrator | System | Restore Area Management | <restore area >, enter the path to the restore area in the Linux Path (conditional) field.

For GroupWise 2012 and earlier, in ConsoleOne | Tools | System Operations | Restore Area Management | <restore area >, enter the path to the restore area in the Linux Path (optional) field.