QuickFinder Quits Indexing after Server Update

  • 7015800
  • 20-Oct-2014
  • 20-Oct-2014

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2

Situation

After patching an OES11SP2 server, Quickfinder fails when indexing.
The error log shows:  An unanticipated error occured.  The error was: java.lang.NoClassDefFoundError: com/novell/casa/MiCasa

Resolution

A change made to links during the patching process is to blame.  This has been reported to engineering.

As a workaround, please try the following:
Check if the file "/var/lib/qfsearch/WEB-INF/lib/miCASA.jar" is present.
If it is not present copy it from /usr/lib64 to the same location as above.
cp /usr/lib64/miCASA.jar /var/lib/qfsearch/WEB-INF/lib/miCASA.jar

As an additional step, run the command to change the permissions of the library.
sudo chown root:www /var/lib/qfsearch/WEB-INF/lib/miCASA.jar
Restart quickfinder (rcnovell-tomcat6-32bit) and apache. This should be working fine.



Feedback service temporarily unavailable. For content questions or problems, please contact Support.