Environment
Novell ZENworks Mobile Management 2.9.1
Situation
ZMM app crashes on one policy, but not another.
ZMM app shuts down immediately after launch.
ZMM app shuts down immediately after launch.
Resolution
Workaround: Modify the message in the policy by removing all special characters.
Cause
Special characters in Policy Suites -> Security Settings -> Device Inactivity and Locking -> Customizable lock message.