ZMM app crashes on one policy, but not another

  • 7015782
  • 16-Oct-2014
  • 17-Oct-2014

Environment

Novell ZENworks Mobile Management 2.9.1

Situation

ZMM app crashes on one policy, but not another.
ZMM app shuts down immediately after launch.

Resolution

Workaround:  Modify the message in the policy by removing all special characters.

Cause

Special characters in Policy Suites -> Security Settings -> Device Inactivity and Locking -> Customizable lock message.

Status

Reported to Engineering