Environment
NetIQ eDirectory 8.8 SP8
NetIQ iManager 2.7 SP7
NetIQ iManager 2.7 SP7 Patch 2
Situation
Attempts to reinstall an iManager patch fails with the following message:
iManager is already up to date on your environment,
The installer has detected a higher/same version of patch 2 on your system.
Resolution
The steps to force the patch installer to complete regardless of the version already in place are as follows:
1. Open a command prompt and navigate to the following directory:
<extracted path> iManager277_Patch2_Windows\Windows
2. Load the install.properties file into notepad:
notepad install.properties
3. Uncomment the statements "FORCE_INSTALL_MODE=true". Example:
###iManager Server
INSTALLER_UI=silent
FORCE_INSTALL_MODE=true
##iManager Workstation
#INSTALLER_UI=silent
#USER_INSTALL_DIR=<UNZIPPED_WORKSTATION_FOLDER>/imanager/tomcat
FORCE_INSTALL_MODE=true
4. Run the following command from the same command line window:
patchInstallWin.exe -i silent -f install.properties
Once the installation reports it has completed and the command window it had opened is closed, Tomcat and iManager are ready to service requests.