0x40001 or 503 error attempting to manage iPrint driver store after migration

  • Document ID:7015760
  • Creation Date:13-Oct-2014
  • Modified Date:13-Oct-2014
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint for Linux Open Enterprise Server 11 Support Pack 2 iManger iPrint Plugin

Situation

After completing a Transfer ID migration, a 503 error was returned when attempting to manage the iPrint driver store in iManager running on a remote server.
Running iManager from the iPrint server returned an error:  NoRouteToHostException: No route to host IPP Error: 0x40001.

Resolution

Edit the /etc/opt/novell/iprint/conf/idsd.conf file and change the IDSHostAddress value to the correct host address value for the server hosting the iPrint services.

Cause

The /etc/opt/novell/iprint/conf/idsd.conf file did not get updated with the correct IDSHostAddress value during the Transfer ID migration.