Environment
Self Service Password Reset
SSPR 3.1
SSPR 3.2
SSPR 3.1
SSPR 3.2
Situation
When answering challenge questions, users can reuse answers to challenge questions if the answer contains an upper case letter, but cannot reuse answers if the answer is all lower case.
SSPR will return an error saying answers cannot be reused in the following case:
Question 1 --> answer1
Question 2 --> answer1
SSPR will NOT return an error and will allow the duplicate answer in the following case:
Question 1 --> Answer1
Question 2 --> Answer1
SSPR will return an error saying answers cannot be reused in the following case:
Question 1 --> answer1
Question 2 --> answer1
SSPR will NOT return an error and will allow the duplicate answer in the following case:
Question 1 --> Answer1
Question 2 --> Answer1
Resolution
Fixed in SSPR 3.2.0.1 or newer.