How to change the GroupWise User Name and/or Mobility User Name in Mobility 2.0.x

  • 7015666
  • 16-Sep-2014
  • 16-Sep-2014

Environment

Novell GroupWise
Novell Data Synchronizer

Situation

Unable to change the GroupWise user name in Mobility 2.0 or 2.0.1
How to change the application user name in Mobility 2.x

Resolution

  1. See TID 7015282  - How to install dsapp on a Mobility server.
    Note: Once dsapp is installed, proceed with the steps below.
  2. Once the dsapp is launched, select User Issues, then Change user application name
  3. Type in the GMS UserID for the user that needs to be updated.
  4. According to what is needed, change either the Mobility User Name (device application name) or GroupWise User Name (GroupWise application name).
    Note: The Mobility User Name is used for device authentication and the GroupWise User Name is used for connecting to GroupWise for mail retrieval.
  5. Select y to update the application user names.
  6. Restart GMS: rcgms restart

Cause

In 2.0.x, the ability to update the GroupWise user name has been removed.

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