GroupWise agents are running, but their status shows unused

  • 7015621
  • 04-Sep-2014
  • 04-Sep-2014

Environment

Novell GroupWise 2014

Situation

rcgrpwise start will bring up the agents, but it will show as unused when typing rcgrpwise status
typing ps aux | grep groupwise shows the agents running but they are unused
groupwise agents show as unused but are running

Resolution

The steps below are only applicable for GroupWise 2014 and above
  1. Stop GroupWise by typing rcgrpwise stop
  2. Rename /etc/opt/novell/groupwise/gwha.conf to gwha.old to clear agents script
  3. Create a new rcgrpwise script by typing gwsc -i /path/to/domain to add the domain
  4. Add the rest of the agents by typing gwsc -i /path/to/postoffice for the post office, gwsc -i /path/to/domain/wpgate/gwia for the GWIA, and repeat for any other required agents
  5. To add a dva, type gwsc -dva dva -i
  6. Start GroupWise by typing rcgrpwise start

Cause

After upgrading to 2014, something went wrong in the gwha.conf script