Windows 7 users cannot access folders on DST storage over CIFS connections.

  • 7015611
  • 02-Sep-2014
  • 11-Sep-2014

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 1
Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2

Situation

In a large multi-node OES11 cluster environment, different users are accessing data in a shared folder that exists on Primary DST storage. This folder is also configured as a CIFS 'share point'.

Once the shared folder matches the criteria for a configured DST policy, the folder will be moved from Primary to Secondary DST storage.
After the shared folder is successfully moved from Primary DST to Secondary DST storage, Windows 7 users over CIFS connections are no longer able to access any of the files in this shared folder.

Moving the folder back to Primary DST storage, makes the files in the shared folder visible again.

Resolution

The solution made in CIFS code to replicate the entire structure from Secondary to Primary.

Cause

When a folder on a volume is the CIFS 'share point', we were not generating the 'shadow' path properly.

When that folder would now be located on a shadow volume, the folder would not be available for a user that would try try to map to this folder over a CIFS connection.

Additional Information

This is resolved with the public release of the August 2014 OES 11 SP2 Scheduled Maintenance Update.

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