Password notification job fails with no object DCH for MIME type multipart/mixed

  • 7015540
  • 15-Aug-2014
  • 01-Mar-2016


NetIQ Identity Manager 4.x
Password Expiration Job


Identity Manager Password expiration job is installed to send html notifications. However if ndsrepair is run on the server and ndsd not restarted,
the password expiration job fails to send notifications.

The job trace reveals

[08/13/14 18:59:51.788]:pwd JT:
Job Intermediate Result -------------------
Job: \IDM402SLES11\system\driverset1\pwd
Status: Error
Object: \IDM402SLES11\data\users\2013exu1
Message: no object DCH for MIME type multipart/mixed;
[08/13/14 18:59:51.804]:pwd JT:
Job Final result -------------------
Job: \IDM402SLES11\system\driverset1\pwd
Status: Error
Message: Some operations failed or resulted in warnings.
Code: 9


This has been fixed in "NetIQ Identity Manager Service Pack 1 (4.5.1)" and later.

Further information can be found in the Identity Manager Server Pack 1 documentation - Release Notes page.

Additional Information


1. Restart ndsd after ndsrepair completes
2: Switch to text templates (until the issue is resolved) which works fine without ndsd restarts.