Environment
Novell GroupWise Mobility Service 2.0
Situation
Administrator is on the GMS server, Launches Webadmin, logs in as root, selects edit user, goes to settings column, selects edit device, selects edit GroupWise settings. In the settings he selects the address books he would like to sync, hits save, and receives the following error:"An error has occured."
gms 201 build 53
gms 201 build 53
Resolution
Installed dsapp.sh per tid 7015282. Ran ./dsapp.sh which launched a check and found a mismatch in the versions of the rpm's and the database.
- From a terminal window, stop Mobility services: rcdatasync stop OR rcgms stop
- Run /opt/novell/datasync/update.sh
Cause
Mismatch in versions of installed software and the mobility database.