D028 error when sending a routing slip with attachment from GroupWise

  • Document ID:7015419
  • Creation Date:23-Jul-2014
  • Modified Date:31-Jul-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise

Situation

  • User reports getting a D028 when sending a routing slip email with attachments
  • Receiver reports C920 error when trying to open the sent routing slip email with attachments

Resolution

Verify there is no rule configured in the GroupWise Client that deletes all emails in the Sent items folder.   If so either remove this rule or configure the rule to hold a weeks worth of items before they're removed.