Environment
SUSE Linux Enterprise Server 11
Novell GroupWise 2014Novell GroupWise 2012
Situation
All documents attached to an email message show zero bytes
Unable to properly attach attachments in WebAccess
Unable to send attachments from WebAccess
catalina.out shows permission denied error messages
Resolution
Steps to fix the issue:
-
Browse to /var/opt/novell/groupwsie/webaccess
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Make sure that temp folder exists and if it doesn't create a temp folder
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Change the ownership of the logs, temp and users folder using
chown tomcat.tomcat logs
chown tomcat.tomcat temp
chown tomcat.tomcat users -
Restart Tomcat by typing rctomcat6 restart or rcnovell-tomcat6 restart