Admin no longer able to authenticate via GroupWise Mobility Server (GMS) webconsole after changing LDAP "Admin Password" in GMS

  • 7015354
  • 11-Jul-2014
  • 06-Aug-2014

Environment

Novell GroupWise Mobility Service 2.0

Situation

Additional administrators defined in the /etc/datasync/configengine/configengine.xml file can no longer authenticate on the GroupWise Mobility server's webconsole.

Changes were made in the webconsole's Config > Users Source and the "Save" button was clicked

The /etc/datasync/configengine/configengine.xml file now only shows one configured admin under the <ldap> section and <admins> sub-section

Resolution

Edit the /etc/datasync/configengine/configengine.xml file
Add these users under the <ldap> section and <admins> sub-section of the configengine.xml file