Environment
Novell GroupWise Mobility Service 2.0
Novell GroupWise 2014
Novell GroupWise 2012 Support Pack 2
Novell GroupWise 2014
Novell GroupWise 2012 Support Pack 2
Situation
When message with attachment is forwarded to internal or external users, message body shows in encoded format.
Resolution
- Download Novell Cool Solutions Tool - dsapp Mobility Administration to the Mobility server:
- From a terminal window, enter the following: wget -q ftp://ftp.novell.com/outgoing/dsapp.tgz
- Untar the download: tar xzf dsapp.tgz
- Run dsapp.sh from a terminal window: ./dsapp.sh from the current directory
- dsapp.sh should now present a menu in the terminal window
- Select Register & Update | Apply FTF / Patch Files, select
Fix LG Optimus fwd attachment encoded (GMS 2.0.1.53 only)
Additional Information
- Please follow the steps below to manually download and apply the FTF patch files on a GMS 2.0.1.53 system only:
- Verify the GMS server is 2.0.1.53 by entering the following command:
cat /opt/novell/datasync/version - Download the following to the server: wget ftp://ftp.novell.com/882909.zip
- Unzip the contents: unzip 882909.zip
- Stop the Mobility services: rcgms stop
- Enter the following commands to backup, implement, and restore permissions of the patch files:
- cd /opt/novell/datasync/syncengine/connectors/mobility/lib/
- cp mobility_util.pyc mobility_util.pyc.bak
- cp device/smartForward.pyc device/smartForward.pyc.bak
- cp <pathToExtractedFile>/mobility_util.pyc .
- cp <pathToExtractedFile>/smartForward.pyc device
- chmod --reference mobility_util.pyc.bak mobility_util.pyc
- chmod --reference device/smartForward.pyc.bak device/smartForward.pyc
- Start GMS: rcgms start