Environment
Novell ZENworks Reporting 5
Situation
ZENworks Reporting 5 has been installed
A Windows domain user was entered for LDAP in this format: ReadOnlyUser@organization.com
Users cannot login to the Reporting web interface
A Windows domain user was entered for LDAP in this format: ReadOnlyUser@organization.com
Users cannot login to the Reporting web interface
Resolution
- Run the ZENworks Reporting Configuration Tool as described in Reconfiguring the ZENworks Reporting solution.
- Reconfigure the LDAP Username to use Distinguished Name (DN)
format for Active Directory.
Example: cn=ReadOnlyUser,cn=users,dc=organization,dc=com