Unable to find or add users when using LDAP Provisioning as User Source

  • 7015200
  • 16-Jun-2014
  • 11-Aug-2014


Novell GroupWise Mobility Service
Novell GroupWise 2014


eDirectory (LDAP) Authentication fails when with GroupWise 2014
GroupWise 2014 doesn't publish ngwGroupWiseID attribute to eDirectory during LDAP import
No results displayed, blank page, nothing returned during search when adding user (ldap provisioning)


Reported to engineering

Workaround Steps, select from the following options:

(option A) Use a Group instead of adding users manually:
Add users to membership of an ldap / directory group.
Add the group to GMS - See Managing Groups of Users for Mobility.

(option B) Use GroupWise Provisioning instead of LDAP.
See Changing between LDAP and GroupWise as the User Source.


With GroupWise 2014, the ngwGroupWiseID attribute is not being added to eDirectory so GMS is not able to find the user properly