Forwarded message using remote mailbox shows wrong message body

  • 7015176
  • 11-Jun-2014
  • 11-Jun-2014

Environment

Novell GroupWise 2014

Situation

When forwarding message, old message body is populated instead of intended message.
Remote mailbox issue with forwarding incorrect message.

Resolution

  1. Access the users workstation (physically or remote)
  2. Use Explorer to browse to C:\ProgramFiles(x86)\Novell\Groupwise\gwcheck
  3. Run gwcheck.exe
  4. Select the users remote mailbox with "Contents" and "Fix Problems"