GroupWise agents show dead in the Web Admin

  • Document ID:7015166
  • Creation Date:10-Jun-2014
  • Modified Date:11-Jun-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2014

Situation

GroupWise admin screen shows agents not running
Admin screen shows dead GroupWise agents
Status of agents in GroupWise admin console shows not running

Resolution

In the GroupWise Web admin verify that a valid http port is set in the agent settings for all the GroupWise agents.
If, for GWIA, the HTTP Port is set correctly but webconsole does not work, please make sure that POP or IMAP is not enabled on both GWIA and POA