Cannot read Access Gateway web server health warnings easily because of formatting of message in iManager

  • 7015148
  • 06-Jun-2014
  • 06-Jun-2014

Environment

NetIQ Access Manager 4.0
NetIQ Access Manager 4.0 Access Gateway

Situation

Access Manager setup to provide single sign on to applications on more than 100 back end web servers. Although everything is working as expected, the web server healthcheck does not report status info in a very legible manner.

At any one time, up to 10 of these back end web servers could be down for maintenance and testing iManager correctly reports the web servers as down but the blob with the web server status info is not formatted with CR/LF between web servers. The end result is that we have every web server status continued on the one line, making it hard to check whether the web servers that should be up are indeed up.

Resolution

Apply NAM 4.0 SP1. The Web server health status representation has changed and now shows each web server status in a different line.