ldap: error code 49 when importing users from Active Directory

  • Document ID:7015140
  • Creation Date:06-Jun-2014
  • Modified Date:06-Jun-2014
    • Micro Focus Products:
      iPrint

Environment

iPrint Appliance 1.0.1 RevA

Situation

When trying to import users from Active Directory via LDAP, an ldap error is displayed:


Resolution

The user name syntax used to import the users is wrong:

- Correct:   CN=Administrator,CN=lab,DC=novell,DC=com
- Incorrect: CN=Administrator,OU=lab,DC=novell,DC=com

Correcting the syntax clears the error.

Cause

Wrong user name syntax

Additional Information

A bug has been arise to correct the online documentation to reflect the correct syntax