HTTP ERROR: 404 Problem accessing /gwadmin-console. Reason: Not found

  • Document ID:7015139
  • Creation Date:05-Jun-2014
  • Modified Date:05-Jun-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2014

Situation

Upgrading to GroupWise 2014, trying to configure with Administration Console on a Secondary Domain server
Visiting the GroupWise Administration Console (https://serverAddress:9710) after installing reports:
HTTP ERROR: 404
Problem accessing /gwadmin-console. Reason: Not found
Problem accessing /gwadmin-console/login.jsp. Reason: Not found

Resolution

Configure the Admin Port for this secondary MTA in gwadmin-console on the primary domain:
  1. Open a browser to https://<primaryDomainServer>:<adminPort>/gwadmin-console (i.e. https://gwserver1.lab.novell.com:9710/gwadmin-console)
  2. Select from the Administration panel, Message Transfer Agents
  3. Select the MTA with the problem and select Agent Settings
  4. Set the Admin Port to 9710. In this case, the port was set to 0.
  5. Select Save at the bottom.
    Note: Please wait a few minutes to give an appropriate amount of time for the change.
  6. Restart the problem domain and gwadminservice:
    rcgrpwise restart <dom>
    rcgrpwise restart gwadminservice


Cause

The installer did not properly configure the default 9710 Administration Port.