D70E Duplicate Entry error when associating users to Active Directory

  • 7015124
  • 30-May-2014
  • 05-Jan-2015


Novell GroupWise 2014


Customer changed his GroupWise system from eDirectory to Active Directory after upgrading to GroupWise 2014.  From there, they imported the users into AD.  All but 8 of them did sync fine.  Those 8 all returned the error:

D07E Duplicate Entry

In the POA log file.  No amount of dissociation and reassociation would cause these 8 users to sync.

Unable to associate a few users to Active Directory accounts without getting D07E Duplicate Entry error, but most sync just fine


  1. Launch the GroupWise Adminstration Console
  2. Navigate to System | System Preferences | General
  3. Update the Admin Preferences from the default Full Distinguished Name to Common Name
  4. Re-associate the problem users and it should work properly