Relationship map does show device inventory details

  • Document ID:7015123
  • Creation Date:30-May-2014
  • Modified Date:30-May-2014
    • Micro Focus Products:
      Service Desk

Environment

Novell Service Desk 7.0.3

Situation

Device inventory has been imported from a ZENworks Configuration Management zone.

Opening device relationship map does not show any inventory details for some devices.

Cause

Duplicate device information in NSD SQL database.

Status

Reported to Engineering