Unable to receive phone messages on device

  • Document ID:7015082
  • Creation Date:19-May-2014
  • Modified Date:05-Oct-2015
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise Mobility Service 2.0
Novell GroupWise Mobility Service 2.1

Situation

Unable to receive phone messages on device
Users are not able to receive phone messages on device

Resolution

  2. Click Users
  3. Click the User in question
  4. Click Edit GroupWise Settings
  5. Make sure Phone Message is selected. If not select it and click Save

To do this for many users, please contact Novell Technical Service