How to change the passwords for the default NSD accounts

  • 7015081
  • 19-May-2014
  • 19-May-2014

Environment

Novell Service Desk

Situation

When NSD is installed, there are just two default user accounts that are installed. The username/passwords are super/super and admin/admin. This information can be found in the NSD Best Practices Guide under section 4.1.9 Creating the Schema, Step 8.

Note: super/super user will be deactivated once NSD is integrated with LDAP.

Resolution

To change admin/admin user password, login to the NSD web console with admin/admin, and click My Account > Details > Edit. There will get an option to change the password.

Note: The admin user is critical if  a login is needed into NSD, when the LDAP server is down or want to change LDAP server settings.