Environment
Novell ZENworks Application Virtualization 10.1
Situation
Internet Explorer 8 virtual has been built from template with ZAV
10.1 on Windows XP.
The device, where the Internet Explorer 8 virtual application is getting launched, is equipped with AppSense Environment Manager.
The virtual application crashes on first launch and on any exit.
The device, where the Internet Explorer 8 virtual application is getting launched, is equipped with AppSense Environment Manager.
The virtual application crashes on first launch and on any exit.
Resolution
Rebuild the virtual app so that it appears to Windows as if iexplore.exe is launched from a different
folder than:
- 64 Bit Windows: C:\Program Files (x86)\Internet Explorer\
- 32 Bit Windows: C:\Program Files\Internet Explorer\
e.g. to C:\Program Files (x86)\Internet
Explorer ZAV\ and exclude this path in the AppSense
Environment Manager configuration.
Cause
By default when the virtual Internet Explorer 8 application,
created from template, is getting launched, it appears to Windows
as if iexplore.exe is launched from
the "normal" Internet Explorer path:
- 64 Bit Windows: C:\Program Files (x86)\Internet Explorer\
- 32 Bit Windows: C:\Program
Files\Internet Explorer\
Additional Information
In this case it is not possible to exclude the default
Internet Explorer path from being managed by the AppSense
application since a newer Internet Explorer version is still
locally installed, usable by the user and actually should be
controlled by the AppSense product.
When changing the path for the executable, also the related references in the virtual registry of the virtual application should be changed e.g. from ...\Internet Explorer\... to ...\Internet Explorer ZAV\... .
When changing the path for the executable, also the related references in the virtual registry of the virtual application should be changed e.g. from ...\Internet Explorer\... to ...\Internet Explorer ZAV\... .