Environment
Novell Filr 1.1 Administration
Situation
Taking a snapshot is not recommended as you cited in the service request. I found the following in the readme as follows:
'7.1 VMware Snapshots and Appliance Backup
Do not use VMware snapshots as a backup method for Filr. Doing so inhibits your ability to update Filr in the future.
If you do use snapshots, you must remove them before updating to a new version of Filr.
For more detailed information about how to back up various Filr components, see "Backing Up Filr Data" in the Novell Filr 1.0.1 Administration Guide.'
The full readme can be found at the following link:
https://www.novell.com/documentation/novell-filr1/filr1_readme_novell/data/filr1_readme_novell.html# .
'7.1 VMware Snapshots and Appliance Backup
Do not use VMware snapshots as a backup method for Filr. Doing so inhibits your ability to update Filr in the future.
If you do use snapshots, you must remove them before updating to a new version of Filr.
For more detailed information about how to back up various Filr components, see "Backing Up Filr Data" in the Novell Filr 1.0.1 Administration Guide.'
The full readme can be found at the following link:
https://www.novell.com/documentation/novell-filr1/filr1_readme_novell/data/filr1_readme_novell.html# .
Resolution
Backups should to be done in a manual way or Cron jobs could be set up to do the Filr backup.
Additional Information
Here is a link on how to set up Cron:
https://support.microfocus.com/kb/doc.php?id=3842311
https://support.microfocus.com/kb/doc.php?id=3842311