Environment
Novell GroupWise 2012
Microsoft Outlook
Situation
When clicking Tools | Address book, the following error is seen:
The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run (error status: 0x80004005).
When accessing Control Panel | Mail (Microsoft Outlook 2013) (32-bit) an error is seen
Resolution
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Uninstall GroupWise
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Uninstall Microsoft Office to remove Outlook.
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If problems are encountered uninstalling, the microsoft online fix it utility may be required to uninstall. This can be access at http://support.microsoft.com/fixit/
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Reinstall GroupWise
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Reinstall Outlook
Cause
A bad Outlook install can cause this issue