Novell login option not present after installing Novell Client

  • Document ID:7015002
  • Creation Date:02-May-2014
  • Modified Date:02-May-2014
    • Micro Focus Products:
      Client for Open Enterprise Server (Novell Client)

Environment

Novell Client 2 SP3 for Windows

Situation

After successfully installing the Novell Client 2 SP3 for Windows on a Window 7 SP1 workstation, the Novell Credential Provider do not appear as expected. Only the Microsoft credential provider options (user tiles) are present.

The Novell Client advanced login "Novell Logon" option is enabled.

Resolution

Reinstall the Novell Client.

Cause

Possible corruption of installed Novell Client components, or of Microsoft Redistributable files.

Additional Information

In one case, NMAS and NICI were not originally installed with the Novell Client, and reinstalling using the default configuration (which also installs NMAS and NICI) resolved the problem.