Database Error: "Failed trying to open the domain" connecting to GroupWise domain from ConsoleOne on Windows 7

  • 7014970
  • 28-Apr-2014
  • 28-Apr-2014

Environment

Novell GroupWise 2012 Support Pack 2
Microsoft Windows 7
Novell Client 2 SP3 for Windows 7
ConsoleOne 1.36h for Windows

Situation

When using ConsoleOne on a Windows 7 workstation to connect to a GroupWise 2012 domain on a Linux server (using a Samba share), after specifying the path to the domain directory and clicking "OK" ConsoleOne gives an error:
"Failed trying to open the domain: <UNC_path\to\domain>"

Resolution

The problem was resolved by uninstalling the Novell Client 2 SP3 for Windows 7 from the Windows 7 workstation and then installing the Novell Client 2 SP1 for Windows 7.   With the SP1 version of the Novell Client installed,  ConsoleOne was able to connect to the GroupWise domain without any error.