eDir 8.8 SP8 TSANDS changes cause 3rd party backup applications to fail backing up eDirectory.

  • 7014933
  • 21-Apr-2014
  • 02-May-2014

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2
NetIQ eDirectory 8.8 SP8

Situation

With NetIQ eDirectory 8.8 SP8, as shipped with Novell Open Enterprise Server 11 SP2, as well as a being available as a stand-alone eDirectory release, a branding change was made that caused the service advertisement to change from a "Novell eDirectory" to a "NetIQ eDirectory" name.

For 3rd party backup application vendors that were relying on the "Novell eDirectory" name advertising in order to be able and load the tsands module, this introduced the problem that after the service advertisement change, tsands was no longer able to load and thus causing the backup application to fail browsing the eDirectory tree and backup any eDirectory objects.

Resolution

The changes that introduced these problems have been reverted to their original settings.

A hot-patch for OES11 SP2 has been released to the respective update repositories (April 2014 OES11SP2 Hot Patch 9140).

Cause

The service advertisement was changed from "Novell eDirectory" to "NetIQ eDirectory".

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