NetIQ Access Manager Gateway returns a 404 Not Found message if the request includes an escaped slash in the URL path

  • 7014905
  • 14-Apr-2014
  • 16-Apr-2014


NetIQ Access Manager
NetIQ Access Manager Access Gateway 3.2
NetIQ Access Manager Access Gateway 3.2.2
NetIQ Access Manager Access Gateway 3.2 2IR2
NetIQ Access Manager Access Gateway 4.0


  • If the browser requests a URL which includes and escaped (URL encoded) slash in the path component the Access Gateway will return a HTTP 404 Not Found message

  • Example:
    The proxy will respond without forwarding the request to the origin web server with the message:
    Object not found The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.


  • Add the following Apache configuration directive to the "Advanced Options" configuration: "AllowEncodedSlashes On"

  • For further details please review the Apache core configuration pages for: "AllowEncodedSlashes Directive"

Feedback service temporarily unavailable. For content questions or problems, please contact Support.