ZENworks file and directory upload not working with double byte characters

  • 7014903
  • 14-Apr-2014
  • 30-May-2014

Environment

Novell ZENworks Configuration Management 11.3
Novell ZENworks Configuration Management 11.3 ZENworks Control Center - ZCC

Situation

When attempting to upload a file or directory from ZENworks Control Center that contains double byte characters an error is returned.

For example uploading the file:
"wünschen.txt" 

The above action will fail with the error message:
"wünschen.txt: Error"
  

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of an FTF Roll Up patches collection: it can be obtained at https://download.novell.com/Download?buildid=6c6917CRv6U~ as "FTF Roll Up 1 for ZENworks (11 SP3)". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.