Outlook Client does not connect to GWIA using SSL

  • 7014882
  • 09-Apr-2014
  • 12-May-2014

Environment

Novell GroupWise 2014
Novell GroupWise 2012
Novell GroupWise 8

Situation

GWIA SSL SMTP connections are not working with external clients.
Microsoft Outlook Client doesn't, can't, or is unable to connect to GWIA SMTP over SSL.
With SSL Enabled - It tries to connect to the GWIA server, checks if TLS is enabled and then disconnects and does not do anything.
With SSL Required - It does a three way handshake and then does not do anything.

Resolution

This issue has been resolved. At the time of writing this TID, the patch has not yet been officially released. Please contact Novell Technical Support for access to the appropriate build.

Status

Reported to Engineering