GroupWise Client single sign on does not work after upgrading to GroupWise 2014

  • 7014866
  • 07-Apr-2014
  • 05-Jan-2015

Environment

Products:
Novell GroupWise 2014
Novell GroupWise 2012 Client
 
Configuration:
"Use eDirectory Authentication instead of password" Set in the Post Office or Domain or the user

Situation

GroupWise client single sign on does not work after upgrading to GroupWise 2014
GroupWise client SSO not working
SSO does not work after upgrading
GroupWise 2014 client prompts for the password and clicking OK without typing anything logs in the user
GroupWise 2012 client prompts for the password and expects user to type in the correct password
 

Resolution

GroupWise 2014 Support Pack 1 has been released and will fix this issue:
https://download.novell.com/Download?buildid=tMSI_yfIplo~

Workaround Steps:
For the GroupWise Client, use grpwise /@u-userid to login:
  • Edit the Properties of the GroupWise Client EXE
  • Select the Shortcut tab
  • Append the /@u-userid switch to the end of the Target field. For example:
    "C:\Program Files (x86)\Novell\GroupWise\grpwise.exe" /@u-user1
    Note: Be sure to replace userid with the valid user.

Note: If the GroupWise 2014 Client is double-clicked, the user is logged in without any additional prompts if already authenticated with eDirectory. If the GroupWise 2012 Client is double-clicked, the login dialog prompts and the user can just click OK without typing anything and it logs in to the client.


Status

Reported to Engineering

Additional Information

Steps to Duplicate
 
  1. Either in the Post Office, Domain or the user set the following setting:
  2. Select the Domain or Post Office or User
  3. Click Client Options
  4. Click Security
  5. Click Password
  6. Check Use eDirectory Authentication instead of password
  7. Click OK
  8. Login to eDirectory as the user and use GroupWise 2014 Client, it will prompt for a password but clicking OK, without typing anything logs the user
  9. Login to eDirectory as the user and use GroupWise 2012 Client, it will prompt for a password but expects the user to enter the correct password