Unable to see emails on iOS device with CitrixWorx and GMS

  • Document ID:7014833
  • Creation Date:01-Apr-2014
  • Modified Date:01-Apr-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise Mobility Service
Citrix Worx
Apple iOS

Situation

Unable to see emails on iOS  device with CitrixWorx and GMS
Subject and Body of the email come as attachment on iOS device but cannot be viewed
Android can see emails just fine with using CitrixWorx and GroupWise Mobility Service

Resolution

Update the Central Components of CitrixWord on the App Controller Server