Environment
Open Enterprise Server 11 SP2 (OES11SP2)
Domain Services for Windows
DSfW
Situation
Provisioning wizard shows:
>>>Acquiring the domain ticket
Getting the Domain ticket
kinit(v5): Principal has multiple entries in Kerberos database while getting initial credentials
2014-03-12 12:16:25 Could not get the ticket, Retrying ...
Could not get the ticket at /opt/novell/xad/lib64/perl/XAD/secure.pm line 363.
ndsdcinit.log shows:
>>>Acquiring the domain ticket
Getting the Domain ticket
2014-03-12 12:16:25 Could not get the ticket, Retrying ...
2014-03-12 12:17:17 Could not get the ticket at /opt/novell/xad/lib64/perl/XAD/secure.pm line 363.
>>>Acquiring the domain ticket
Getting the Domain ticket
kinit(v5): Principal has multiple entries in Kerberos database while getting initial credentials
2014-03-12 12:16:25 Could not get the ticket, Retrying ...
Could not get the ticket at /opt/novell/xad/lib64/perl/XAD/secure.pm line 363.
ndsdcinit.log shows:
>>>Acquiring the domain ticket
Getting the Domain ticket
2014-03-12 12:16:25 Could not get the ticket, Retrying ...
2014-03-12 12:17:17 Could not get the ticket at /opt/novell/xad/lib64/perl/XAD/secure.pm line 363.
Resolution
Check for multiple Administrator users located in the tree.
The only Administrator user located in the domain should be in the cn=users container.
Do one of the following:
The only Administrator user located in the domain should be in the cn=users container.
Do one of the following:
- Move the Administrator user that is not located in the cn=users container to a container that is not included in the domain
- Rename the Administrator user that is not located in the cn=users container
- Delete the Administrator user that is not located in the cn=users container
The Administrator password might need to be reset.