Environment
Novell ZENworks Configuration Management
Novell ZENworks Endpoint Security Management
Situation
Sometimes all ZESM policies are in an error state.
Resolution
A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.
Please report any problems encountered when using this Patch, by using the feedback link on this TID.
*The 11.2.4 Monthly Update 1 client is 11.2.4.494 build for the ZESM client version.
Additional Information
Error:
"[Warning ][07.26.2013 07:22:53.035][][][16][][Portal Arbitrator ][][Send: connection issue, returning: 0x4cd][][][][Portal]
[Info , COMMUNICATION][07.26.2013 07:22:53.035][][][16][][ZESService ][][No primary connection: Exception: ZES.CommunicationException:
Communication request failed : Send failed with reason: Pipe issue: 0x1229 bei ae.a(Boolean A_0, Connection A_1, eSensitivity A_2, String A_3,
PortalResponseDelegate A_4, PortalResponseDelegate A_5) bei ZES.Service.PortalSend(Connection conn, eSensitivity sLevel, String msg,
PortalResponseDelegate p, PortalResponseDelegate ack, BooleanstartDefaultUserProcess)][][][][Portal]"