Create shortcut for the source file(s) stops working after updating the ZCM agent to 11 SP3

  • 7014734
  • 13-Mar-2014
  • 30-May-2014


Novell ZENworks Configuration Management 11 SP3 Installation - Agent


After updating the ZCM agent from 11.2.4 to 11.3, "Copy File(s)" bundle actions which contain the option "Create shortcut for the source file(s)" fails with the error
Cannot find script file "C:\Program Files (86)\Novell\ZENworks\bin\shortcut.vbs"


A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of an FTF Roll Up patches collection: it can be obtained at as "FTF Roll Up 1 for ZENworks (11 SP3)". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.


Copy the file shortcut.vbs and msrdp.ocx from a working 11.2.4 device (located at %ZENWORKS_HOME%\bin\) to the ZCM 11.3 device where it is missing, in the same location.