Workaround of Daemon automatically start “EveAgentManager” on Windows Remote Eve Agent

  • 7014679
  • 04-Mar-2014
  • 04-Mar-2014

Environment

NetIQ Operations Center 5.0 PB8

Situation

Event Manager Remote Agent: Once installation of remote agent is completed on windows environment an
Auto-Restart service is also created. Besides, daemon is configured to start EveAgentManager at startup
(Customizer - Daemon tab). However, trying to start both windows services (i.e. Daemon, and Auto-Restart) several errors will be raised on daemon.trc.

Note: This behavior is also able to reproduce on previous PBs (e.g. PB6)

Resolution

Here the steps of workaround, while issues mentioned above are being fixed:
  a) Open customizer of Remote EveAgentManger
  b) Go to daemon tab
  c) Clear “Automatically Start Servers” field, by default has “EveAgentManager“
  d) Start daemon by command line (e.g. >mosdaemon.bat )
  e) Start eve agent by command line (e.g. > mosstart.bat EveAgentManager)

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