Error 226 launching ZRS/Boe Reports or crash in CCM on W2008 R2 x64

  • Document ID:7014678
  • Creation Date:03-Mar-2014
  • Modified Date:03-Mar-2014
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2

Situation

On Windows 2008 R2 x64 

ERROR (launching CCM in boe wireportserver*.log):

Uncaught Exception in SilentScope: ceserver:CDZServer::initialize: 0.594






Resolution

Disable IP Helper service and reinstall.  For more information see https://www.novell.com/documentation/zenworks11/zen11_installation_reportingserver/data/bjv987z.html