Application freezes for 30-40 secs when opening the printing dialog

  • 7014659
  • 28-Feb-2014
  • 06-Mar-2014

Environment

Novell iPrint for Linux Open Enterprise Server 11 Support Pack 1
Novell iPrint for Linux Open Enterprise Server 11 Support Pack 2
iPrint Client version 5.94

Situation

Opening the printing dialog or changing printers freezes the application for 30-40 secs. It is mostly seen in MS Word 2010. But Notepad also shows a delay.

Resolution

This issue has been seen with the following model of Kyocera printer drivers:

Triumph-Adler (Kyocera inside) DC-2230, DC-2130, DC-2328, DC-6235, CLP-4520, CLP-4521, LP-4228, LP-4235, LP-4035, LP-4022.

The problem has not been seen with these drivers, which can work well with the above model printers:
Kyocera FS-4200DN, FS-3640MFP, TASKalfa 265ci, TASKalfa 3501i,TASKalfa 3051ci


Cause

Exactly reason is unknown.

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