Environment
Novell ZENworks Configuration Management 11.2
Situation
PBA does not load with device that has an Opal self encrypting drive.
ERROR:
Error in changing PBA configuration
PBA configuration could not be updated!
Resolution
Workaround: Shutdown instead of restart.
Status
Reported to EngineeringAdditional Information
From PBA log:
12:57:53, 20.01.2014 INFO PBACONF: Unable to get kek from driver
12:57:53, 20.01.2014 ERROR PBACONF: Error : KEK is encrypted !
12:57:53, 20.01.2014 ERROR PBACONF: Error getting kek from dcard
12:57:53, 20.01.2014 ERROR PBACONF: GetDSWriteKey: Unable to get KEK
12:57:53, 20.01.2014 ERROR PBACONF: TOWriteSBSFile error -1
12:57:54, 20.01.2014 ERROR PBACONF: GetReply -0- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -1- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -2- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -3- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -4- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -5- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -6- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -7- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -8- NO RESPONSE (0)
12:57:55, 20.01.2014 ERROR PBACONF: GetReply -9- NO RESPONSE (0)
12:57:55, 20.01.2014 INFO PBACONF: Unable to get kek from driver
12:57:56, 20.01.2014 ERROR PBACONF: Error : KEK is encrypted !
12:57:56, 20.01.2014 ERROR PBACONF: Error getting kek from dcard
12:57:56, 20.01.2014 ERROR PBACONF: GetDSWriteKey: Unable to get KEK
12:57:56, 20.01.2014 ERROR PBACONF: STATE section of EF_SYS could not be written
12:57:56, 20.01.2014 ERROR PBACONF: Error configuring locking, error -1
12:57:56, 20.01.2014 ERROR PBACONF: UpdateSBSConf error -1